Faqs

Here are some frequently asked questions (FAQs) about My Home Right and its cleaning practices

1. What types of cleaning services do you offer?

At My Home Right, we offer a wide range of cleaning services, including House Cleaning, Condo and Apartment Cleaning, Deep Cleaning, Move-In/Move-Out Cleaning, Post-Renovation Cleaning, Green & Eco-Friendly Cleaning, AirBnB Cleaning, Commercial Cleaning, Cleaning for Seniors, and Seasonal Spring Cleaning. We customize our services to meet your specific needs.

2. Do you use eco-friendly cleaning products?

Yes, we prioritize environmentally friendly practices. Our Green & Eco-Friendly Cleaning service uses non-toxic, biodegradable products that are safe for your family, pets, and the planet. If you have specific product preferences, let us know, and we’ll accommodate.

3. Are your cleaners insured and professionally trained?

Absolutely. All our cleaners are fully insured, bonded, and professionally trained. They undergo rigorous background checks and continuous skill development to ensure top-notch service quality.

4. What precautions do you take to ensure safety during cleaning?

We adhere to strict hygiene and safety protocols. Our team uses personal protective equipment (PPE) when required, sanitizes tools between jobs, and follows any specific safety requirements you may have. For post-pandemic safety, we also offer additional disinfection services.

5. Can I book cleaning services online?

Yes, we offer convenient online booking through our website. Using our online platform powered by Calendly, you can choose your preferred date, time, and service type, making scheduling quick and hassle-free.

6. Do I need to provide cleaning supplies and equipment?

No, you don’t need to provide anything. Our team arrives fully equipped with all necessary tools and supplies. However, if you prefer us to use specific products, you can let us know, and we’ll accommodate your request.

7. What happens if I’m not satisfied with the cleaning?

Your satisfaction is our priority. If you're not happy with any part of the service, please contact us within 24 hours. We’ll arrange for a re-clean of the area at no additional charge to ensure it meets your expectations.

8. How do you handle cancellations or rescheduling?

We understand that plans change. You can cancel or reschedule your booking up to 24 hours in advance without penalty. Last-minute cancellations may incur a fee. Contact us as soon as possible, and we’ll do our best to accommodate your needs.

9. Do you offer discounts or promotions for new customers?

Yes! New customers receive a $500 Hotel Savings Card as part of our special promotion. You’ll get a $100 card when you book your first cleaning and a $400 card after the service is completed.

10. Can I set up recurring cleaning services?

Absolutely. We offer flexible recurring cleaning plans (weekly, bi-weekly, or monthly) at discounted rates. Let us know your preferences, and we’ll ensure your home is consistently clean and comfortable.

MY HOME RIGHT (FAQs)

Here are some frequently asked questions (FAQs) about My Home Right and its cleaning practices

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